Anyone requiring technical assistance is required to submit a helpdesk ticket. Please
choose from the options below, or if you need further assistance, follow the tutorial
All ticket submissions are assigned within 24 hours and most requests are updated within 1-2 business days. Critical tickets will be handled as soon as possible after submission. You will receive updates in your email regarding your ticket. Please reply to the email that comes from helpdesk-this will ensure that all ticket communication stays with the correct ticket.
When entering a ticket, please be as detailed as possible. Include your name, a phone number, the location of the device, and a description of the issue in your request. If you have done any troubleshooting, please include those details as well. Please note, any requests for software install in a computer lab require a two week notice-be sure to get your requests in early!