Counseling Services

Student Counseling Program

COVID-19 Quick Reference Guide
Updated: June 22, 2020 at 11:40am

The uncertainty and rapidly changing outbreak of the Coronavirus can cause added stress, fear, and anxiety. Every individual is impacted differently and how each person reacts during stressful situations is unique. Experiencing overwhelming feelings of uncertainty, fear, stress, and anxiousness are to be expected. It’s important to take care of yourself and seek the support you need. Please feel free to utilize the services that are provided below. If you need assistance finding support in your local community, please let us know how we can help you do so.  

Disaster Distress Hotline
If you or someone you care about feels overwhelmed with emotions like sadness, depression or anxiety, or like you want to harm yourself or others call 911.

You can also contact the Substance Abuse and Mental Health Services Administration’s (SAMHSA) Disaster Distress Helpline at 800-985-5990, the National Suicide Prevention Lifeline at 800-273-8255 or text MHFA to 741741 to talk to a Crisis Text Line counselor.

Personal Counseling

Allegany College of Maryland contracts with UPMC WESTERN MARYLAND (Cumberland) to provide counseling to individual students. Any eligible ACM student is entitled to receive free counseling for any mental health issues with which s/he needs assistance. All services provided by UPMC-WM are completely confidential and provided by licensed, professional counselors. UPMC-WM Counselors are now seeing students in their office. Prior to entering the building, temperatures and screenings are being conducted. Masks are required. (If students do not have a mask, one will be given at the door.)

To find out more information and/or to schedule an appointment, UPMC Western Maryland can be reached by calling (240) 964-8585.

For URGENT crisis support, Crisis Counselors are also available to speak to students over the phone and can be reached at  240-964-1399.

The Pennsylvania campus contracts separately with Bedford-Somerset Developmental and Behavioral Health Services (814) 623-5166; for more information, contact Student Services offices in Bedford at (301) 784-6200

Support at Your Fingertips

Facing struggles and challenges alone can be overwhelming. Sometimes having someone to talk to allows us to “get things off our chest,” which ultimately takes the weight off of our shoulders and provides a comforting sense of relief. For students who are experiencing a challenge or struggle within their life that is not urgent, but would still like someone to communicate with, please feel free to reach out to ACM's Student Support Specialist, Renee Gibson, at

Family Crisis Resource Center

Allegany College of Maryland has partnered with the Family Crisis Resource Center (Cumberland) to provide easily accessible domestic violence and sexual assault support services to students. FCRC is a non-profit, nongovernmental sexual assault and domestic violence victim services organization. FCRC is available by appointment and in emergencies to help any student [or employee]. All FCRC services are free.

FCRC can be reached by calling (301) 759-9244.

Screening for Mental Health

Allegany College of Maryland has registered with MindWise to offer online screening programs for depression, generalized anxiety disorder, PTSD, bipolar disorder, alcohol/drug use disorders, and eating disorders. These free personal assessments can be completed by any student from any Internet connection; if the results indicate treatment or services may be needed, the student will be given appropriate referral information.

Anonymous Online Screenings


Anyone who witnesses a medical or mental health emergency requiring immediate intervention should CALL 911 AND THEN CALL CAMPUS SECURITY @ X.5555. Health and safety are too important to hesitate, and you do not need permission to call 911. (NOTE: ACM does not provide transportation and/or hospitalization costs.)

Maryland Crisis Connect:  1-800-422-0009 / 1-866-411-6803 (or you can dial 211 - select option 1 - for crisis help or resource info.)

National Suicide Prevention Lifeline:  1-800-273-TALK (8255)

Crisis Text Line: Text “HOME” to 741741  (Free/confidential)

Doctors on Demand

National Domestic Violence Hotline 1-800-799-7233

RAINN (Rape, Abuse, and Incest Natl. Network) 1-800-656-4673

Private Referrals - local Providers

A list of local mental health providers (Cumberland campus) is available by contacting the Office of Student & Legal Affairs or the Nurse Managed Wellness Center. Selecting a private provider is the student’s choice; payment is the student’s responsibility.

Info @ Office of Student & Legal Affairs | (301) 784-5206

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