Student Complaint and Grievance

 

The U.S. Department of Education requires every state in which the institution is located to have a process to review and appropriately act on complaints concerning the institution. To this end, Allegany College of Maryland is making available to its students the contact information for filing complaints with its State accreditor and/or State approval or licensing agency.

Students who wish to file a complaint must first exhaust the complaint process established by Allegany College of Maryland. Our complaint process is located in the Student Handbook

After reviewing and following the steps shown in the Handbook, if the complaint remains unresolved, students can file a complaint by following the appropriate link below.

File a complaint with our State Accreditor (Middle States Commission on Higher Education)
For students attending our campus in Maryland: Student Complaint Process
For students attending our campus in Pennsylvania: Student Complaint Process

 

For students participating solely in our Distance Education courses, please use the corresponding state link found in the pages below.

Student Complaints


Student Grievance Contact Information for Individual States

 

Student Grievance Contact Information for Individual States reproduced with permission from Lorain County Community College, August 2011.
Allegany College of Maryland is responsible for maintaining updated information.


 

Alabama Logo

 

Alabama Commission on Higher Education

Telephone: (334) 293-4500
Fax: (334) 293-4526
Complaint Procedures

 

Alaska Logo

 

Alaska Commission on Postsecondary Education

Telephone: (907) 465-6741
Email: EED.ACPE-IA@alaska.gov
Consumer Protection and Student Complaints

 

Arizona Logo

 

Arizona State Board for Private Postsecondary Education

Telephone: (602) 542-5709
Email: Keith.Blanchard@azppse.gov
Complaint Form

 

Arkansas Logo

 

Arkansas Department of Higher Education

Telephone: (501) 371-2000
Email: ADHE_Info@adhe.edu
Student Grievance Form

 

 

California Logo

 

Bureau for Private Postsecondary Education

Telephone: (833) 942-1120
Email: dca@dca.ca.gov
Complaint Forms and Process

 

Colorado Logo

 

Colorado Department of Higher Education

Telephone: (303) 862-3001
Fax: (303) 996-1329
File a Student Complaint

 

Connecticut Logo

 

Connecticut Board of Regents for Higher Education

Telephone: (303) 996-1329
Email: ohe.osa@ct.gov
Student Complaints

 

 

Delaware Logo

 

Delaware Department of Education

Telephone: (302) 735-4000
Fax: (302) 739-4654
Complaints and Reporting

 

Florida Logo

 

Florida Department of Education

Telephone: (850) 245-0505
Email: OIG@fldoe.org
File a Complaint

 

Georgia Logo

 

Nonpublic Postsecondary Education Commission

Telephone: 770-414-3300
Fax: 770-414-3309
Student Complaints

 

Hawaii Logo

 

Department of Commerce and Consumer Affairs

Telephone: (808) 586-7327
Email: hpeap@dcca.hawaii.gov
Student Complaint Process

 

Idaho Logo

Idaho Board of Education

Telephone: (208) 332-1587
Email:Tamara.Baysinger@osbe.idaho.gov
Student Complaint Procedures

 

 

Illinois Logo

 

Illinois Board of Higher Education

Telephone: (217) 782-2551
Fax: (217) 782-8548
Register an Institutional Complaint

 

Indiana Logo

 

Indiana Commission on Proprietary Education

Telephone: (317) 234-8232
Email:complaints@che.in.gov
Student Complaints

 

 

Iowa Logo

 

Iowa College Student Aid Commission

Telephone: (877) 272-4456
Fax: (877) 272-4456
Student Complaints

 

Kansas Logo

Kansas Board of Regents

Telephone: (785) 430-4240
Email: regents@ksbor.org
Complaint Process

 

Kentucky Logo

 

Kentucky Council on Postsecondary Education

Telephone: (502) 573-1555
Fax: (502) 573-1535
File a Consumer Complaints

 

Louisiana Logo

Louisiana Board of Regents

Telephone: (225) 326-6465
Fax: (225) 326-6499
Consumer Disputes

 

Maine Logo

 

Maine Department of Education

Telephone: (207) 626-8800
Fax: (207) 624-6700attorney.general@maine.gov
Consumer Complaints

 

Maryland Logo

 

Maryland Higher Education Commission

Telephone: (410) 260-4500
Email: pcs-complaint.mhec@maryland.gov
Student Complaint Process

 

Massachusetts Logo

 

Massachusetts Board of Higher Education

Telephone: (617) 994-6950
Fax: (617) 727-0955
Complaints

 

 

Michigan Logo

Michigan Department of Energy, Labor & Economic Growth

Telephone: (517) 335-9700
Fax: (517) 373-2129
File a Complaint

 

Minnesota Logo

 

Minnesota Office of Higher Education

Telephone: (651) 256-3965
Fax: (651) 797-1664
Complaints

 

 

Mississippi Logo

 

Mississippi Commission on College Accreditation

Telephone: (601) 359-3680
Fax: (601) 432-6225
Student Complaint Process

 

Missouri Logo

Missouri Department of Higher Education

Telephone: (573) 751-2361
Email: info@dhewd.mo.gov
Complaint Resolution Policy

 

 

Montana Logo

 

Montana University System, Montana Board of Regents

Telephone: (406) 449-9124
Fax: (406) 449-9171
Complaint Process

 

 

Nebraska Logo

Nebraska Coordinating Commission for Postsecondary Education

Telephone: (402) 471-2682
Fax: (402) 471-3297
Student Complaints

 

Nevada Logo

 

Nevada Commission on Postsecondary Education

Telephone: (702) 486-7330
Fax: (702) 486-7340
Student Complaints

 

New Hampshire Logo

New Hampshire Postsecondary Education Commission

Telephone: (603) 271-3494
Email: Stephen.M.Appleby@doe.nh.gov
Complaints and Concerns

 

New Jersey Logo

 

New Jersey Commission on Higher Education

Telephone: (609) 584-4480
Email: nj_che@che.state.nj.us
Filing a Complaint

 

New Mexico Logo

New Mexico Higher Education Department

Telephone: (505) 476-8400
Email: HigherEd.Info@hed.nm.gov
Student Complaints

 

 

New York Logo

Office of College and University Evaluation

Telephone: (518) 486-3633
Fax: (518) 486-2779
Filing a Complaint

 


North Carolina Logo

 

North Carolina Community College System, Office of Proprietary School Services

Telephone: (919) 716-6000
Email:studentcomplaint@northcarolina.edu
Student Complaint Process

 

North Dakota Logo

 

North Dakota State Board for Career and Technical Education

Telephone: (701) 328-3180
Email: stateauth@ndus.edu
Complaint Process

 

Ohio Logo

 

Ohio State Board of Career Colleges and Schools

Telephone: (614) 728-3095
Email: mexline@highered.ohio.gov
Student Complaint Information

 

Oklahoma Logo

 

Oklahoma State Regents for Higher Education

Telephone: (405) 225-9100
Email: communicationsdepartment@osrhe.edu
Student Complaints

 


Oregon Logo

Department of Education - Private and Career Schools Office

Telephone: (503) 881-273​8
Email: matthew.altman@hecc.oregon.gov
Student Complaints

 

Pennsylvania Logo

Pennsylvania Department of Education, Division of Program Services

Telephone: (717) 783-6788
Email: RA-highereducation@pa.gov
Complaint Form

 

Puerto Rico Logo

 

Puerto Rico Council on Higher Education

Telephone: (787) 722-2121
Fax: (787) 722-2684
SARA Information

 

Rhode Island Logo

 

Rhode Island Board of Governors for Higher Education

Telephone: (401) 222-4600
Email: dgrossman-garber@ribghe.org
Rhode Island Department of Education

 

South Carolina Logo

 

South Carolina Commission on Higher Education

Telephone: (803) 737-2260
Fax: (803) 737-2297
Student Complaint Procedures and Form

 

South Dakota Logo

South Dakota Board of Regents

Telephone: (605) 773 3455
Email: Katie.Hubbart@sdbor.edu
Complaint Form

 

Tennessee Logo

 

Tennessee Higher Education Commission

Telephone: (615) 253-7458
Email: marcie.mills@tn.gov
https://www.tn.gov/thec/for-students-and-families/transcript-requests-and-institution-complaints.html

 

Texas Logo

 

Texas Higher Education Coordinating Board

Telephone: (512) 427-6101
Email: StudentComplaints@highered.texas.com
Student Complaints

 

Utah Logo

 

Utah Division of Consumer Protection

Telephone: (801) 530-6601
Fax: (801) 530-6001
Complaints

 

Vermont Logo

 

Vermont State Board of Education

Telephone: (802) 828-5535
Email: cassandra.ryan@vermont.gov
Complaint Resolution

 

Virginia Logo

 

Private & Out-of-State Postsecondary Education, State Council of Higher Education for Virginia

Telephone: (804) 225-2600
Fax: (804) 225-2604
Student Complaints

 

Washington Logo

 

Washington Higher Education Coordinating Board

Telephone: (360) 753-7800
Email: complaints@wsac.wa.gov
Student Complaints

 

Washington DC Logo

Washington DC – Education Licensure Commission

Telephone: (202) 727-6436
Email: osse.elcmail@dc.gov
Complaints

 

West Virginia Logo

West Virginia Higher Education Policy Commission

Telephone: (304) 558-2101
Fax: (304) 558-1011 
Student Complaint Process

 

Wisconsin Logo

 

Wisconsin Educational Approval Board

Telephone: (608) 266-2112
Fax: (877) 617-1565
Complaint Form

 

Wyoming Logo

 

Wyoming Department of Education

Telephone: (307) 777-7675
Fax: (307) 777-6234
Student Complaint Process

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