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Office Technologies - Program Goals & Learning Outcomes

Program Goals

  1. Students will apply technology, information literacy, problem-solving, and technical skills to complete office tasks.
  2. Demonstrate effective professional communication skills.
  3. Students will demonstrate knowledge of the importance of life-long learning in their chosen profession.
  4. Students will perform their responsibilities while practicing professional and ethical values.

Administrative Medical Assistant Program Level Student Learning Outcomes

  1. Use effective written, verbal and nonverbal communication with patients and their families, co-workers, other health care providers, and the public.
    • OFTE:  Goal 2
    • Gen Ed:  Written and Oral Communication
  2. Demonstrate technical, Information literacy, and problem-solving skills in the performance of administrative medical assisting. 
    • OFTE:  Goal 1, 2, 4
    • Gen Ed: Scientific and Quantitative Reasoning; Written and Oral Communication Critical Analysis and Reasoning, Technological, Information Literacy.
  3. Perform medical office skills and responsibilities while practicing professional and ethical values.
    • OFTE:  Goal 1, 2, 4
    • Gen Ed:  Written and Oral Communication, Personal and Civic Responsibility
  4. Practice administrative medical assisting with sensitivity and recognition of cultural and socioeconomic differences
    • OFTE:  Goal 1, 2, 4
    • Gen Ed:  Personal and Civic Responsibility
  5. Understand the importance of life-long learning in the administrative medical assisting field.
    • OFTE:  Goal 3
    • Gen Ed:  Information Literacy, Written and Oral Communication, Personal and Civic Responsibility