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Return Policy

 

Textbook Return Policy


  • Absolutely NO refunds without an original receipt.
  • Fall and spring semester textbooks are returnable only within the first week of the semester, provided the proper cash register receipt can be provided. Textbooks for a dropped course are returnable through the second week of the semester;  proof of the dropped course must be provided at the time of the refund request.
  • If you lose your original cash register receipt, the College Bookstore is not responsible for providing proof of purchase.
  • New textbooks must be in new condition to receive a full refund (free of writing, markings, or stains).
  • Due to publisher guidelines, shrink-wrapped packages which have been opened will not be eligible for a full refund.
  • Software, e-books, and/or access codes that are open are NOT returnable, no exceptions.
  • Textbooks purchased after the semester's return date cannot be exchanged or refunded.
  • Refunds will be issued in the original form of payment.
  • College Bookstore reserves the right to make final judgements on all returns.

 

General Merchandise


  • Absolutely no refunds without an original receipt.
  • Merchandise must be returned within 15 days of purchase.
  • Merchandise must be in new condition with tags still attached.
  • Refund will be applied to the original form of payment
  • Electronics must be in the original, unopened intact packaging.
  • With defective electronics, you must provide proof of purchase in order for the manufacture to assist on the exchange/refund.
  • Clearance merchandise is non-returnable.
  • College Bookstore reserves the right to make final judgements on all returns.