The Medical Office Systems program is designed to prepare students for careers in medical office settings.  The program develops technical, medical and administrative competencies essential for performing administrative support in the healthcare environment.  Communication and patient relations techniques are stressed.  Classroom skills and knowledge are refined through 210 hours of practicum/internship experience at a College-approved medical facility.

Students may specialize in different administrative areas of the healthcare community through the use of Restricted Electives and advisement in the Medical Office Systems Program.  Areas of specialties students can pursue while enrolled in the Medical Office Systems Program include Medical Administrative Assistant, Medical Coding and Billing, Medical Transcription, and Medical Insurance Claims Processor. 

PROGRAM OBJECTIVES

Upon completion of the Medical Office Systems Program, a graduate will be able to:

1. Demonstrate an understanding of medical terminology
2. Understand, discuss and/or perform administrative skills in a medical setting including but not limited to: keyboarding; transcription; patient relations; finances; billing; insurance claims processing; coding; scheduling; and records management.
3. Demonstrate knowledge of electronic office tools including computers, office and specialized medical software, fax machines, scanners, telephone systems and other technologies used in the medical office.
4. Demonstrate and discuss medical ethics and legal issues, office etiquette, cultural diversity, teamwork, human/patient relations and professionalism.
5. Communicate effectively with supervisors, co-workers and patients.
6. Demonstrate an understanding and appreciation of the importance of proper documentation, maintenance, and confidentiality of the medical record.
7. Understand the importance of credentials and continuing education in the medical community.