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Medical Assistant

Are you a multitasker with an interest in healthcare and the patient experience? Do you see yourself as a team player above all else? Are you interested in one of the fastest growing careers in healthcare today? If so, Allegany College of Maryland's Medical Assistant program is designed with you in mind.


Medical Assistant StudentMedical assistants are the jack-of-all-trades of the medical world, working extensively with physicians and other providers to deliver exceptional patient care. Trained to keep physicians’ offices, clinics and out-patient settings running smoothly, medical assistants perform both administrative and clinical duties, and directly impact patient health and well being.

Our Medical Assistant program trains you to successfully juggle administrative responsibilities, including:

  • Using computer applications;
  • Greeting patients and answering telephones;
  • Scheduling appointments;
  • Arranging for hospital admission, diagnostic procedures, and laboratory services;
  • Coding and filing insurance claims;
  • Handling correspondence, billing, and bookkeeping; and
  • Updating and filing patient medical records.

It also prepares you for clinical (patient care) responsibilities such as:

  • Recording medical histories;
  • Explaining treatments, diagnostic procedures, special diets, and medications to patients;
  • Preparing patients for examination;
  • Taking vital signs and electrocardiograms (EKGs);
  • Assisting with patient examinations and procedures;
  • Drawing blood;
  • Collecting and preparing laboratory specimens;
  • Performing basic (CLIA-waived) laboratory procedures; and
  • Preparing and administering medications as directed.

Because medical assistants play a key role in helping patients feel at ease in the office, you'll need to possess excellent communication skills, display professionalism, and possess a courteous, pleasant demeanor.

Medical Assistant program students are welcome to take part in our Medical Assistant Club. During final semester of our program, we encourage you to join the American Association of Medical Assistants.

Upon completing our program, you'll qualify for an Associate of Applied Science degree in Medical Assistant. 

The ACM Medical Assistant program is designated as a Health Manpower Shortage Program by the Maryland Higher Education Commission (MHEC). Maryland residents from counties other than Allegany County who register in this eligible program will be charged the out-of-county tuition rate. However, these students may be eligible to receive reimbursement for a portion of the cost difference between the in-county and out-of-county tuition rates. Funding availability for this program is based on funding from the state of Maryland and is thus subject to change each semester. Some restrictions apply. Please contact the Admissions Office for more information.

The Allegany College of Maryland Medical Assistant program is accredited by the Commission on Accreditation of Allied Health Programs (CAAHEP), 1361 Park Street, Clearwater, FL 33756, upon the recommendation of the Medical Assisting Education Review Board. (MAERB)


Course Info

As a Medical Assistant program student, you'll expand your knowledge and gain career training through a variety of challenging courses, including:

  • Human anatomy, physiology, and pathology
  • Medical Terminology
  • Computer applications
  • Electronic Health Records
  • Recordkeeping and accounting
  • Coding and insurance processing
  • Laboratory techniques
  • Clinical and diagnostic procedures
  • EKG testing
  • Phlebotomy
  • Pharmacology
  • Medication administration
  • First Aid and CPR
  • Office practices and administration
  • Patient education
  • Medical law, Health Insurance Portability and Accountability Act (HIPAA), and ethics
  • Practicum/Externship experience*

*A practicum/externship experience is part of our Medical Assistant program. To prepare you for real world medical assisting experiences, you'll spend 210 hours in ambulatory care facilities.

The program costs beyond tuition, fees, and textbooks are approximately $500 for uniforms, liability insurance, and achievement tests during the 2 years of study.

A full listing of program courses and their descriptions can be found in the credit catalog.

Career Info

According to the U.S. Bureau of Labor Statistics, medical assisting is one of the fastest growing occupations. This boom is tied to the increase in the number of physicians' offices, clinics, and out-patient facilities as a result of technological advances in healthcare and the aging Baby Boomer population.

Medical Assistant program graduates enjoy enriching and rewarding careers as:

  • Administrative Medical Assistants
  • Medical Assistants
  • Medical Coders and Billers
  • Phlebotomists

With certification, experience or additional training/education, medical assistants have opportunities to advance to:

  • Clinical supervisors
  • Instructors
  • Laboratory support professionals (CLIA-waive testing)
  • Office managers

Although many states do not require certification, we encourage our Medical Assistant program graduates to take the certification exam through the American Association of Medical Assistants (AAMA) to earn a nationally recognized credential of CMA (AAMA).  [The CMA (AAMA) is considered the "gold standard" of medical assisting professionalism.] During the academic year of 2009-2010, our Medical Assistant program graduates had a 100% certification exam pass rate.


More information regarding this exam is available from:

The American Association of Medical Assistants
20 North Wacker Drive, Suite 1575
Chicago, IL 60606-2903


View Salary Information from the U.S. Dept. of Labor

Faculty/Staff Info

Peggy Hughes, Associate Professor and Program Director

Technologies 124

A.A., Allegany College of Maryland

B.S., Shepherd University

M.Ed., Frostburg State University

Lisa Rocks, Associate Professor and Practicum Coordinator

Technologies 129

A.S., Columbus Technical Institute

B.S., Western Michigan University

M.Ed., Frostburg State University

Additional graduate study at West Virginia University

Amy White, Instructor

Technologies 123

A.A., Allegany College of Maryland

B.S.N., University of Maryland

Cindy Zumbrun, Assistant Professor

Technologies 126

A.A., Allegany College of Maryland

B.S., M.Ed., Frostburg State University

Christine Slick-Ickes


Technologies T-123


B.S., University of Cincinnati

Associate of Applied Arts,  Allegany College of Maryland

Coursework  Pennsylvania State University