Customer Service for Hospitality-A Step Above the Rest (PRO866)
In today's challenging economy, it is more important than ever to differentiate your business from your competitor's. The proven way to best do that is through stepping up your customer service. Join Deb Frank in a thought-provoking, fun, and interactive session that will enhance your service skills. Studies show over and over again that providing exceptional service builds a very strong and loyal customer base. You will leave with a toolkit of activities and materials to share with your staff and co-workers to ensure that your business is a "step above the rest". Lunch is included.3/26, Tuesday (1 Session)
10:00 AM -3:00 PM
Gateway Center * Culinary Cafe
Instructor: Deb Frank
Course Cost: $99.00
