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Spa Management
Contact Information:
Paula Jilanis

Spa Management

If you have an interest in a career in the spa industry and want to be prepared with successful skills for this profession, this option prepares you to enter the job market with a well-rounded set of skills. In partnership with the Therapeutic Massage Program through specific courses, students have the opportunity to obtain hands-on experience of spa techniques and management. With the increase in demand for services and greater expectations of services, spas are now looking for individuals with skills and education who can quickly be integrated into the profession. 


 Energize your career opportunities with knowledge and skills relevant to today's spa industry

 Allegany College of Maryland's Spa Management option has been designed to prepare students with theoretical and practical knowledge for employment as a spa supervisor or spa manager or to open their own spa. This option prepares students with knowledge and business skills in accounting and marketing with emphasis on how to recruit, hire and train spa employees. Various types of spas include day, medical, resort, hotel and clubs. According to the Bureau of Labor Statistics, the personal service worker industry, which includes the field of spa management, is expected to grow 14-19% from 2008-2018. This indicates an above average growth rate compared to other industries. Spa Management students will complete an internship in an area resort to round-out their training. Additional costs beyond tuition, fees, and books may be incurred.

Our Spa Management option will give students the opportunity to learn firsthand the rewarding experience of working in world class spa.

Successful completion of this program qualifies a student to apply for an Associate of Applied Science degree in Hospitality Management (Spa Management Option). A Letter of Recognition in Spa Management is also available.

The ACM Hospitality Management program has been approved by the Maryland Higher Education Commission (MHEC) as a Statewide Designated Program. Maryland residents from counties other than Allegany County who register in this eligible program will be charged the out-of-county tuition rate. However, these students may be eligible to receive reimbursement for a portion of the cost difference between the in-county and out-of-county tuition rates. Funding availability for this program is based on funding from the state of Maryland and is thus subject to change each semester. Some restrictions apply. Please contact the Admissions Office for more information.

Spa Management students must maintain the scholastic standards of the college and must achieve a grade of "C" or better in each Hospitality Management, and/or Spa Management course.  Students are expected to be well-groomed in compliance with standards of the industry.  This is a career program and is designed to enable students to seek employment at the program's completion.  Students planning to transfer should consult with their advisor or the Student Success Center regarding specific program and course transfer issues.

Earn your Associate in Spa Management degreeSpa/Resort Chairs










Course Info

In the Spa Management option, you'll expand your knowledge and gain career training through a variety of challenging courses, including:

  • Introduction to Hospitality
  • Hospitality Marketing
  • Spa Management
  • Healing Presence
  • Hospitality Supervision
  • Introduction to Therapeutic Massage
  • Introduction to Spa Industry
  • Mind/Body Skills for Health and Healing
  • Yoga for Wellness
  • Internship I and II
  • Holistic Approach to Wellness
  • Hospitality Purchasing, Inventory, and Cost Control
  • Spa Policies and Procedures
  • Front Office Management
  • Spa Techniques

A full listing of program courses and their descriptions can be found in the credit catalog.


Career Info

Hospitality Management program (Spa Management option) graduates enjoy enriching and rewarding careers at:

  • Day Spas
  • Destination Spas
  • Resort Spas
  • Luxury Hotel Spas

View Salary Information from the U.S. Dept. of Labor

Faculty/Staff Info

Paula Jilanis, Associate Professor and Program Director

Allied Health 124

B.A., College of Notre Dame of Maryland

M.A., Tai Sophia Institute

L.M.T., Baltimore School of Massage


Lisa Elder, Instructor


L.M.T., Omni Bedford Springs Resort

Diploma, Boulder School of Massage Therapy

Certificate, General Cosmetology, Pittsburgh Beauty Academy

A.A.S., America College for Applied Arts

ISPA Certified Spa Supervisor

Stephanie Hostetler, Instructor


Director of Spa Operations, Nemacolin Woodlands Resort

Certificate Therapeutic Massage, Career Training Center

Certificate Office Technologies, Allegany College of Maryland


James Nichols, Instructor




B.S - Texas A&M University

M.S., M.G.A. - University of Maryland

Certificate in Therapeutic Massage - Allegany College of Maryland