Anyone requiring technical assistance is required to submit a helpdesk ticket. Please
choose from the options below, or stop by the Technologies Building room T115.
All ticket submissions are assigned within 24 hours and most requests are updated
within 1-2 business days. Critical tickets will be handled as soon as possible after
submission. You will receive updates in your email regarding your ticket. Please reply
to the email that comes from helpdesk-this will ensure that all ticket communication
stays with the correct ticket.
When entering a ticket, please be as detailed as possible. Include your name, a phone
number, the location of the device, and a description of the issue in your request.
If you have done any troubleshooting, please include those details as well. Please
note, any requests for software install in a computer lab require a two week notice-be
sure to get your requests in early!
