Allegany College of Maryland
Office Technologies
Spring 2008 Syllabus
61-119 Information
Management
on the web
Instructor: Thea Hosselrode Phone:
(301) 784-5317
Office Location: T-125 E-mail: thosselrode@allegany.edu
Office Hours: T and R 11-12 / W 10-11 Fax: (301) 784-5022
Meeting time/date: Web course
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FAQ (Frequently Asked Questions) Submission of assignments as electronic files Student Conduct and Plagiarism Rules of conduct for participating in the Discussion Board |
Emphasis is
placed on information management through the use of e-mail, contact lists,
calendars, task lists, journals and notes.
Microsoft Office and Outlook will be used. Activities and discussions will also include
personal digital information systems, internet and e-mail ethics/etiquette and
other information management technology.
Prerequisites: Computer Technology 101, or Office Technologies 101, or proficiency in keyboarding, or concurrent enrollment or consent of the instructor.
*The instructor has the right to change any course provisions,
schedules, or requirements at any time.
Texts: (click here for purchasing information)
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§ Optional - (2008) Outlook 2007 CourseNotes Course Technology ISBN: 1-4239-1176-8
Upon completion of this course, the student will be able to:
§ Describe the life cycle
of email
§ Explain legal
compliance of each part of the email life cycle
§ Compose and send e-mail
messages to individuals and groups
§ Insert signatures and
attachments
§ Add appointments,
meetings, and events to the Outlook calendar
§ Apply conditional
formatting to the Outlook calendar
§ Respond to meeting
requests
§ Move messages between
folders
§ Create, edit, and
organize contacts
§ Create and update
tasks, including accepting, declining, and delegating tasks
§ Create and modify notes
§ Use categories to
manage tasks and notes
§ Customize Outlook Today
and the Navigation Pane
§ Set Email Options and
Desktop Alerts
§ Use Search Folders
§ Export Outlook data to
complete a Merge in MS Word
§ Archive Folders
§ Discuss the use of PDAs
in business
§ Discuss internet and
email ethics/etiquette
Student Learning Goals of the Office Technologies
Department:
§
Students will apply technology and technical skills to
complete office tasks.
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Students will demonstrate effective written and oral
communication skills.
§ Students will perform
their responsibilities while practicing professional and ethical values.
Technical requirements for the
course:
If you have never taken an online course before, this course will
be different for you. Our primary means
of communication will be through the Internet; therefore, you should be
comfortable with using the Internet and email.
You must have reliable Internet access (you must
provide your own ISP), Microsoft Outlook
2007, MS Word or Corel WordPerfect, an email account, and a browser (Netscape
3.0 or higher or Internet Explorer 4.0 or higher). It is best if your computer is networked
(connected to other computers) because many of Outlook’s features only work with
networked computers, but it is possible to take the course without this
feature.
You are expected to have basic computer and internet literacy
skills. This includes the ability to work comfortably in a browser, use a
search engine, create and modify documents in MS Word or Corel WordPerfect and
complete a screen shot (press the print screen key on the keyboard and open
Word or WordPerfect and paste). You will also need a Blackboard login
account. I will assign that to you.
You may also want to:
· Read about distance learning and take an online quiz to see if distance learning is for you. (Click the link that is underlined in this bulleted information)
Please
note: Technical difficulties do occur during a semester. However, technical
difficulties do not excuse late or incomplete assignments.
Please
see the course calendar for a
week-by-week list of what topics will be covered in the course.
Welcome to the online version of Information Management. This information is intended to help you get started. Since there will be no face-to-face class lecture, it is imperative that you are conscientious, motivated and self-disciplined. While the course is very flexible in terms of when you put in the time, you can expect to average about the same amount of time as a normal lecture course--about three hours total a week per credit. This comes out to nine hours per week. Note also that the course is NOT self-paced. Assignments are due by specific dates. You may work ahead if you like, but you may not “work behind.”
A list of all assignments and their due dates is included in the course calendar. I will NOT remind you of when assignments are due. You are expected to refer to the calendar and to complete all assignments on time. If you have difficulty with the assignments or have any questions, please contact me and I will be happy to assist you.
Course Materials:
Textbook
Your primary resources are the textbooks listed at the beginning of this syllabus. If you don't want to come to campus to pick up the books, you can order them from the Allegany College of Maryland bookstore and ask them to mail it to you (301-784-5348, there is an additional fee for shipping).
You may begin the course on January 21 by logging into Blackboard. For information on how to log in, go to http://www.allegany.edu/dl/onlineorientation/ooblackboard.shtml. Be sure your email address is correct in Blackboard **THIS IS VERY IMPORTANT** (see link above for information) and be sure that you change your password periodically. You are responsible for keeping your password secure.
As soon as you register for the course you should send me an email. Without your email address, I have no way of contacting you. This is one of your assignments for Week 1 on the calendar. Look at the assignment so you know what to include in your email. My email address is thosselrode@allegany.edu Please be sure to send me the email from the account you will be using throughout the course. This should be the address you are using in Outlook to perform the work in the textbook. I’ll set up my Outlook to always accept mail from this email address. Blackboard will be the primary method for conducting the course.
Be aware that the college server often blocks Hotmail accounts. If you send me an email and I don’t respond within 48 hours, I probably did not receive your email. Even if you don’t use Hotmail, your message could be blocked based on something you write in the subject line or email. Always contact me by phone/voice mail if you suspect your email did not come through.
Please
include in the subject line “Info Mgmt-Enrollment-Your last name”.
In the body of the email include:
Your full name
Your full mailing address
Your preferred contact phone number (day and evening)
Your e-mail address
The college which you are attending, including the campus
Your
preferred
*You
must take the Final Exam at a
Assessments
for the course will consist of quizzes (taken online), written assignments,
classwork, a portfolio (or portfolio assignment), and a final exam (taken in
the
Grades will be posted on the blackboard site. Students may view grades as soon as I have completed grading the assignments/exams. I will complete grading of assignments within 1 week of due date. After you submit an assignment, an exclamation mark shows up in your gradebook. This represents that your assignment is in blackboard for me to check. After I check it, the score shows up in your gradebook. After you take the written part of quizzes, your score automatically shows up in your gradebook. Pay attention to the time constraints of quizzes and make sure you submit the quiz before the time is up.
Your grade will be affected when you miss assignment deadlines because there is no extension on due dates. If you do not complete assignments for a three-week period, you will be dropped from the class. Please communicate with me about hospitalizations etc.
The
final exam will be given by the testing center.
The course schedule will give the time frame for the test. The
exam may not be taken after the scheduled dates. Tell me in your first email which site you
will be using.
Plagiarism—Cheating
These areas are not tolerated. The college has a policy on academic
dishonesty. You are expected to abide by
the policy.
Plagiarism is passing off someone else’s work
or idea as your own. Academic Dishonesty also includes failure on your part to
keep your current and past assignments out of the hands of other students who
may misinterpret their origins. For more
information on plagiarism and documentation, please see ACM’s Documentation
Guide and Plagiarism Website at http://www.allegany.edu/plagiarism/
TESTING CENTER CONTACT INFORMATION
From the local calling number, any extension can be reached.
Cumberland campus: testing@allegany.edu
Charlie Jackson, phone (301) 784-5554
Bedford campus: mclark@allegany.edu
Mary Ann Clark, phone 814-652-9528 ext. 6204, fax 814-652-9775
Somerset campus: tshaffer@allegany.edu
Tiffany Shaffer, phone 814-445-9848 ext. 6104, fax 814-445-8132
The
final grading scale follows:
A = 93-100%
B = 85-92%
C = 74-84%
D = 65-73%
F = Less than 65%
The grade that you earn will be from tests, the final exam, research projects, written assignments, classwork, orientation assignments, and the portfolio.
No late assignments will be accepted. The assignment is due by midnight of the due date. The online quiz feature and assignment section of Blackboard will be programmed so that quizzes and assignments will be unavailable after the due date has passed. Any assignment that is not handed in on time will receive a grade of zero.
You will have a one week period in which to take the final exam. This should allow everyone the flexibility to schedule the exam at a convenient time.
The exception to the “no late assignment” rule is the orientation assignments in Week 1. Since these are learning assignments designed to help you prepare for success in the class, there will be a 1-week grace period for these assignments. However, please contact me if you are having problems completing these assignments so that you don’t fall behind.
FAQ (Frequently Asked Questions) Board
If you have a question or problem, please check the FAQ (Frequently Asked Questions) discussion board first. If the answer is not there (or the answer was not posted by me and you aren’t sure if it is correct), contact me by email at thosselrode@allegany.edu. I check email daily (weekdays only). If the question is something that others may be wondering about, it is helpful if you use the FAQ discussion board.
Contacting me
If you need to speak to me by phone, please call my office number at (301) 784-5317. My office hours are listed on page 1 of the syllabus. If this is not convenient for you, please send me an email; and we can arrange a phone meeting at a mutually convenient time. You may contact me by email at thosselrode@allegany.edu
This course will be conducted using Blackboard software. You do not need to purchase software to use Blackboard; however, you will need a login and password to access it. I will provide you with this login and password.
After receiving your blackboard username and password, you should immediately familiarize yourself with Blackboard by going to (http://www.allegany.edu/dl/onlineorientation/ooblackboard.shtml) and then logging into your Blackboard account. You should be able to perform the following functions in Blackboard by the end of the first week of class:
Ø Log
into your Blackboard account (remember to log out when finished!)
Ø Find
and read announcements
Ø Find
and read course assignments (here is where you usually submit assignments)
Ø Find
and read course documents (instructions for assignments are usually here)
Ø Find
the discussion board
Ø Find
the grades area
You should also view information about what is expected of you in an online course by going to http://www.allegany.edu/dl/onlineorientation/oorientation.shtml.
Always use the following guidelines when sending e-mail to me.
In the subject area, enter “Info Mgmt—your name”
I
receive a lot of email. If you fail to
put the words “Info Mgmt” in your subject line, it is possible that I may
overlook your email. I check my email daily on weekdays. If your question requires a lengthy
explanation/response from me, I will respond within 24-48 hours. If
your e-mail is a quick question or comment, I will respond as soon as I
read it. If you don’t receive a response by the third day, that is a sign that
I did not get your message. Please
send another email or call my voice mail. My contact info is on page 1 of this
syllabus.
Please send me e-mail from the account you listed in your initial email to me
and please include your name on every email. This is important because I will set up your
email address to always go to my inbox.
If you email me from a different address, your message may end up going
directly to my spam folder or be blocked by the ACM server.
Submission of assignments as electronic
files
Unless otherwise stated, all assignments that are submitted to me should be in the format of an MS WORD or COREL WORDPERFECT document file. IMPORTANT: Every document should have a header within the document that includes CourseID lastname firstname assignment page number and number of total page. In Office 2007 the page number feature is in the Insert tab. You don’t need to choose the Insert/Header option. Just use the Insert/Page Number option and then insert the other data you need in front of your page numbers. Go to the Insert tab; then click Page Number. Scroll down to the option Page X of Y. Click in front of the word Page and type your name etc. Your page header should look like this:
119 Hosselrode Thea lesson 3 Page 3 of 6
If you need further explanation of how to add
headers to your documents, please call me.
In addition to the header, please use the following guide when naming
your documents to submit to me.
CourseID lastname firstname assignment: where course ID is “119” and assignment is “Office 2007 Research”. (Do not include the quotes in the file name.) Your file name should look like:
119 Hosselrode Thea office2007research
Files should be submitted using the “View/Complete Assignment” link for the assignment. In the event that Blackboard is not working (for example, the Blackboard server goes down) and the due date is looming, you should submit the file as an email attachment along with a note describing the problem. If both Blackboard and email are down, send a fax to me at (301) 784-5022 indicating that you are experiencing a problem and supply a brief explanation of the problem. If your assignment is short (5 pages or less), you may also fax the assignment to me at that time.
Rules of conduct for participation in the Discussion
Board
Check the Discussion Board once a week to see if I have added a comment for the class. I will put information here that is important for the class to know. Students are encouraged to communicate with each other using the discussion board feature of Blackboard. Just because you cannot physically be in the same room as your classmates doesn’t mean you can’t communicate with them! The discussion board is provided so that students can get to know each other and discuss topics that are related to the course content. It can be a valuable source of information and support. However, please note that all messages are “public”, i.e. available for everyone in the class to view. When posting messages on the discussion board, please keep comments on a positive note and avoid “flaming” (verbally attacking someone else). Please provide feedback to other students in a kind and constructive manner.
Student Conduct and Plagiarism
The college has a strict policy on academic dishonesty. You are expected to understand and abide by the policy.
Plagiarism is:
a. The submission, as your own work, of papers or parts of papers actually written by another;
b. the inclusion in your own work of a passage written by another person without giving due credit; i.e., quoting or paraphrasing without proper citation of source.
Cheating is:
An act of conscious deception done in order to obtain an undeserved grade; or the aiding or abetting of deception in order to obtain an undeserved grade.
Plagiarism is passing off someone else’s work or idea as your own. Academic Dishonesty also includes failure on your part to keep your current and past assignments out of the hands of other students. It is also suggested that you keep a record and/or rough draft of written or other work until you have received your final grade.
For more information on plagiarism and
documentation, please see ACM’s Documentation Guide and Plagiarism Website at http://www.allegany.edu/plagiarism/
Any
student in this course who has a disability that may prevent him or her from
fully demonstrating his or her abilities should contact me personally as soon
as possible, so I can discuss accommodations necessary to ensure full
participation and facilitate your educational opportunity.
A final note:
This course is a work in progress. As the semester proceeds, tell me what is working, what is not working, and what else you think I could do to help you be successful in this course. Thanks. I hope you will enjoy Information Management!
Course Calendar
(Calendar is subject to change at instructor’s
discretion)
61-119/Tentative Course Schedule**
Spring 2008
WEB
PLEASE
carefully follow this schedule.
The due dates change based on the school calendar. For example, work for the first week may be due
on a Sunday. Work for the second week may
be due on a Monday. Don’t assume when a
due date will fall. ALWAYS check this
schedule. I use the school calendar; not
the year calendar for due dates. Please
follow the “Due” column on the right.
All work is due by midnight of the day listed in the “Due” column.
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Jan 21 |
Week 1 |
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Due Jan 27 |
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Jan 28 |
Week 2 |
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Due Feb 3 |
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Feb 4 |
Week 3 |
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Due Feb 10 |
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Feb 11 |
Week 4 |
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Due Feb 17 |
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Feb 18 |
Week 5 |
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Due Feb 24 |
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Feb 25 |
Week 6 |
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Due Mar 4 |
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Mar 5 |
Week 7 |
· Complete Chapter Two · Start Chapter Three · Work on Third Research Project (Due Mar 25) |
Due Mar 11 |
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Mar 12 |
Week 8 |
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Due Mar 25 |
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Mar 26 |
Week 9 |
· Test on Chapters 2 +3 · Start Chapter Four |
Due Apr 1 |
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Apr 2 |
Week 10 |
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Due Apr 8 |
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Apr 9 |
Week 11 |
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Due Apr 15 |
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Apr 16 |
Week 12 |
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