Survey of Software Used to Develop and Teach Online Courses

 

By Bobbi H. Dubins

Coordinator of Instructional Design

Allegany College of Maryland

1/12/2005

 

Copyright 2005 Bobbi H. Dubins, Allegany College of Maryland

Please email Bobbi Dubins to request permission to use.

 

 

 

Background:

 

This survey was conducted in an effort to determine how various software packages are being utilized in the development and delivery of online courses.  The survey was conducted online from the period of October 1 – November 30, 2004.  There were 163 respondents from 82 institutions from the USA, Canada and Asia. Of those 163 respondents, 43 responded anonymously. 

 

The maximum number of respondents from the same institution was 11 (occurred once), however, most institutions had only one respondent.

 

Multiple responses were allowed for most questions and are so indicated.

 

Summary

 

Respondent Demographics and Background

 

Respondents were primarily from higher education institutions, had experience teaching online, or directly supported online instruction, and were well experienced in their current positions.  Of respondents who indicated they taught online, the majority of them indicated they also developed their own online course.  (Questions 1-3) 

 

Role at institution (Question 1)  Multiple responses not allowed.

·        Instructors teaching online who had created their own course (34%)

·        Instructors teaching online, did not create their own course (7%)

·        Distance Learning Director/Coordinator/Administrator (23%)

·        Instructional designer (18%)

 

Institution Type (Question 2)  Multiple responses not allowed.

·        91% of respondents were from higher education institutions

 

Experience (Question 3)  Multiple responses not allowed.

·        79% of respondents had at least 2 years of experience in their current DL jobs

 

 

The vast majority of respondents were employed by institutions that provided formal support for distance learning in the form of a Distance Learning Department, an instructional designer(s) (or similar person), and formal training for faculty members.  Institutions of all sizes were represented in the survey, with total enrollment of less than 2,000 students to over 8,000 students.  (Questions 4-8)

 

 

Formal distance learning department support (Question 4)  Multiple responses not allowed.

·        65% of respondents indicated their institution had a formal DL department

Formal training available for instructors (Question 5)  Multiple responses not allowed.

·        67% of respondents indicated their institution provided formal training for instructors interested in teaching online

Instructional designer support (Question 6)  Multiple responses not allowed.

·        76% of respondents indicated their institution had an instructional designer or similar person who could help them with developing and improving their online courses.

Number of online courses offered by institution (Question 7)  Multiple responses not allowed.

·        43% of respondents indicated their institution offered less than 51 online courses per semester

·        20% of respondents indicated their institution offered between 51 and 100 online courses per semester

·        29% of respondents indicated their institution offered more than 100 online courses per semester.

 

Size of institution (Question 8)  Multiple responses not allowed.

·        Institutions of all “sizes” were well represented in the survey.

 

 

 

Use of Software

 

1.      Creating Digital Presentations/Lectures

 

The most common software used to create digital presentations/lectures was by far MS PowerPoint (133).    The second most common software was Flash (by Macromedia) (63).  Other software identified by 10-35 respondents included Camtasia Studio, Adobe Premiere, Real/Helix Producer, Snag-It, Apple Quicktime Pro, Robo products (Robodemo, Robopresenter), Authorware, Windows sound recorder, and Windows Media Encoder, MS Producer, and Final Cut Pro.  Various other software was identified by fewer than 6 respondents.  (Note: Digital presentations were defined as “anything you would use in an online course to ‘substitute’ for a face-to-face class lecture”.) (Question 9) Multiple responses allowed.

 

When asked what software they would like to use, the most popular software identified was Flash and PowerPoint.  However, there also was interest in many other software packages, although none were favored by a majority. (Question 10).  Multiple responses allowed.

 

 

2.      Use of Video and Audio

 

Slightly more than half of respondents indicated their digital presentations included at least some video.  42% of respondents indicated that none of their presentations included video.  Only 2% indicated all of their presentations included video. (Question 11)  Multiple responses not allowed.

 

The most common audio file formats used to save audio files was .WAV, followed by Real Audio, MPEG, .SWF, and .MOV.  (Question 12) Multiple responses allowed.

 

Of those indicating they would like to save sound files in a different format, the majority (73 out of 107) were not sure what format they wanted to use. (Question Q13)  Multiple responses allowed.

 

3. Streaming vs. Non-streaming

 

Digital presentations were provided to students in streaming format by 31% of respondents, as a downloadable file on the Internet by 26% of respondents, and on CD/DVD by 18% of respondents.  Approximately 12% of respondents indicated they provided digital presentations using some combination of those methods. (Question 14)  Multiple responses not allowed.

 

 

4. Video and audio conferencing

 

Very few respondents indicated they used online video conferencing (53).  Of those who did indicate they used online video conferencing, there was no clear “most common” software. Netmeeting and HorizonLive were indicated by 13 and 9 respondents, respectively.  Others indicated were Webex (3), Breeze (5), MS Office LiveMeeting (2), CuSeeme (3), WebTrain (2) and Paltalk (1).  (Responses for question 15 and 17 are combined)  Multiple responses allowed.

 

There was substantial interest in using online videoconferencing, but respondents were not sure what software they preferred.  (Responses for question 16 and 18 are combined). Multiple responses allowed.

 

Note: Some respondents misinterpreted the term “video conferencing” to mean discussion board, chat, or interactive video classrooms.

 

Online audio conferencing was not popular technology used by respondents (only 21 out of 163 respondents used it).  However, respondents seemed interested in trying it (124 out of 163).  Of those indicating a preference for software, WIMBA was indicated by the most number of respondents (18).  (Questions 19-20)

 

5.  Video screen capture

 

Approximately 56% of respondents indicated they created video screen captures (full motion screen captures with accompanying voice narration).   The most popular software packages used were Snag-It (32 out of 108), and Robo Products (RoboDemo, RoboPresenter, etc.), (21 out of 108).  Also somewhat popular were Camtasia Studio (14) and Windows Media Encoder (11).  (Questions 21-22)  Multiple responses allowed.

 

Note: Some respondents interpreted “video screen capture” to be static screen snapshots.

 

6. Graphics, animation and interactive games

 

51% of respondents indicated they didn’t create their own animation (84 out of 163).  Of those who did (79), Macromedia Flash was the most popular software (67).  Other less popular software indicated was Adobe Illustrator (21 out of 173), Adobe Image Ready (19) and Fireworks (19).  (Question 23)  Multiple responses allowed.

 

Of those who indicated they would like to use other animation software, the many were not sure which software they preferred.  (Questions 24)  Multiple responses allowed.

 

The most popular software identified for creating graphics was PhotoShop (90 out of 152)).  Other software identified included Flash (39), Adobe Illustrator (37), Fireworks (34), Paint Shop/Pro (25), and MS Paint (25).  (Question 25)  Multiple responses allowed.

 

Of those who indicated they would like to use other graphics software, many were not sure what software they wanted to use.  (Question 26)  Multiple responses allowed.

 

PhotoShop was also by far the most popular software used for editing digital photographs (111 out of 154). (Question 27)  Multiple responses allowed.

 

Of those who indicated they would like to use other photo editing software, many were not sure what software they wanted to use.  (Question 28)  Multiple responses allowed.

 

The vast majority of respondents did not create their own interactive games/exercises/simulations (108 out of 163).  Of those who did, Flash was the most commonly used software 50).  (Question 29)  Multiple responses allowed.

 

Of those who indicated they would like to use other software for creating interactive games, many were not sure what software they wanted to use.  (Question 30)  Multiple responses allowed.

 

7. Converting VHS videotapes

 

The majority of respondents did not convert VHS videotapes into digital form for use in their online classes (67%).  Of those who did (54 out of 163), there was no clear “most common” software.  Some software identified was Adobe Premiere (22), Real/Helix Producer (13), Apple Quicktime Pro (9), Windows Media Encoder (9), Final Cut Pro (7), Pinnacle (7), Camtasia Studio (3), Vegas Video (2), Authorware (2) and Avid (2).  (Question 31)  Multiple responses allowed.

 

Of those who indicated they would like to use other software for converting VHS tapes to digital form, many were not sure what software they wanted to use.  (Question 32) Multiple responses allowed.

 

8. Correcting student papers

 

The method most often used by instructors to digitally “correct” student submitted papers was to edit the student file using the same software as the student.  (For example, if the student submitted the paper in the form of a Word document file, the instructor made corrections/gave feedback by editing that file using Word).  (108 out of 134 responses).  Only 3 respondents (out of 134) used a digital pen to make corrections on student papers.  (Question 33)  Multiple responses allowed.

 

9. Creating CD/DVD’s

 

Of those who created instructional CD/DVD’s, the most popular method used to create the navigational framework was web page creation software/HTML (50 out of 122).  PowerPoint was used in 12 out of 122 responses.   Various other software was indicated with fewer than 5 responses.  (Question 34)  Multiple responses allowed.

 

Of those who indicated they would like to use other software for creating navigational framework, many were not sure what software they wanted to use.  (Question 35)  Multiple responses allowed.

 

10. Voice recognition software

 

Very few respondents used voice recognition software (30 out of 163 respondents).  Of those who did, Dragon Naturally Speaking was the most common software identified (21).   MS Word was used by 7.  (Question 36)  Multiple responses allowed.

 

11. Course management systems

 

47% of responses indicated they used Blackboard as their course management system (81 out of 171).  32% used WebCT (54 out of 171).  The remaining respondents used WebTycho (8), Desiretolearn (3), Angel (2), Intralearn (2), eCollege (2), and locally developed CMS or other package (20).  (Question 38)  Multiple responses allowed.

 

Of those who indicated they would like to use another course management system, most respondents (60 out of 108) were not sure which system they wanted to use.  Blackboard (19), WebCt (17) and DesiretoLearn (11) were indicated by some respondents.  (Question 39)  Multiple responses allowed.

 

 

 

INDIVIDUAL QUESTION RESPONSES

 

Respondent Demographics and Background

 

1.      Role at institution (Q1)

 

2.      Institution Type (Q2)

 

3.      Online experience (Q3)

 

4.      Formal distance learning department support (Q4)

 

5.      Formal training available for instructors (Q5)

 

6.      Instructional designer support (Q6)

7.      Number of online courses offered by institution (Q7)

 

8.      Size of institution (Q8)

 

 

Use of Software

 

1.      Creating Digital Presentations/Lectures:

 

a.      What software do you use (if any) for creating digital presentations/ "lectures" (anything you would use in an online course to "substitute" for a face-to-face class lecture)? Check as many as apply (Q9).

 

 

    1. What software would you like to use for creating digital presentations/"lectures"? Check as many as apply Q10).

 

3.      Use of Video and Audio

 

a.      Do your digital presentations/lectures include video? (Q11)

 

b.      What audio file formats do you save sound files in? (Q12)

 

c.      If you would like to save sound files in another format, what format would it be? (Q13)

 

 

3. Streaming vs. Non-streaming

 

a.      In what format are your digital presentations offered to students? (choose one) (Q14)

 

4. Video and audio conferencing

 

a.      What software do you use for online, one-to-one videoconferencing (Total of 2 people in the "meeting" including you)? (Q15)

 

b.      If you would like to use other one-to-one videoconferencing software, what would it be? (Q16)

 

b.      What software do you use for online, multi-person videoconferencing (Three or more people in the meeting, including you)? (Q17)

 

c.      If you would like to use other multi-person videoconferencing software (three or more people) what would it be? (Q18)

 

d.      If you use online audio conferencing (no video) what software do you use? (Q19)

 

e.      If you would like to use other audio conferencing software, what would it be? (20)

 

5.  Video screen capture

 

a.      What software do you use to create video screen captures (example, software demonstration with accompanying voice instruction)? (Does not include static screen snapshots). (Q21)

 

b.      If you would like to use other video screen capture software, what would it be? (Q22)

 

6. Graphics, animation and interactive games

 

a.      What software do you use to create animation? (Q23)

 

b.      If you would like to use other animation software, what would it be? (Q24)

 

c.      What software do you use to create graphics? (Q25)

 

d.      If you would like to use other graphics software, what would it be? (Q26)

 

e.      What software do you use to edit digital photographs? (Q27)

 

f.        If you would like to use other software to edit digital photographs, what would it be? (Q28)

 

g.      What software do you use to create interactive games/exercises/simulations? (Q29)

 

h.      If you would like to use other software to create games/exercises/simulations, what would it be? (Q30)

 

7. Converting VHS videotapes

 

a.      If you convert VHS videotapes into digital form for use in your online class, what software do you use? (Q31)

 

b.      If you would like to use other software to convert VHS videotapes into digital form, what would it be? (Q32)

 

8. Correcting student papers

 

a.      If you correct student submitted written papers electronically, what process do you use? (Q33)

 

9. Creating CD/DVD’s

 

a.      What software do you use to create the navigational framework for instructional CD's or DVD's (example, menus)? (Q34)

 

b.      If you would like to use other software to create navigational framework for instructional CD's, what would it be? (Q35)

 

12. Voice recognition software

 

a.      If you use voice recognition software, what software do you use? (Q36)

 

b.      If you would like to use other voice recognition software, what would it be? (Q37)

 

13. Course management systems

 

a.      What course management system do you use? (Q38)

 

b.      If you would like to use another course management system, what would it be? (Q39)

 

 

14. Optional Information

 

a.      Respondent primary job function list

 

b.  List of institutions represented

 

 

 

 

 

 

 

 

 


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Q1.  What is your role at your institution? (Choose one only)                                   Number of people responding = 162

                                                                                                                   No response = 1

 

 

 

 

 

“Other” responses:

Design, teach and provide support

Web enhance my course

Publisher-online text

TA for online instructor

Coordinator Support Services

 

Director of Next Generation Learning

Faculty advisor mentor for instructional design/technology

Director, Academic and Information Services

Instructor teaching web-enhanced in the classroom

instructor

nursing teacher

Instructor teaching in-class but also incorporating online materials

professor -- teaching in class

Assistant Director Teaching and Learning Support (Office of Information Technology)

teacher using Blackboard to supplement regular class

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Q2                                                                                                                                           Number of people responding = 162

                                                                                                                   No response = 1

       

 

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Q3.                                                                                                                                          Number of people responding = 161

                                                                                                                   No response = 2

 


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Q4.                                                                                                                                          Number of people responding = 162

                                                                                                                   No response = 1

 


---

Q5.                                                                                                                                          Number of people responding = 159

                                                                                                                   No response = 4


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Q6.                                                                                                                                          Number of people responding = 156

                                                                                                                   No response = 7

 


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Q7.                                                                                                                                          Number of people responding = 151

                                                                                                                   No response = 12

 

 


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Q8.                                                                                                                                          Number of people responding = 158

                                                                                                                   No response = 6


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Q9. What software do you use (if any) for creating digital presentations/ "lectures" (anything you would use in an online course to "substitute" for a face-to-face class lecture)?

 

Number of people responding = 160

No response = 3
Total responses = 521 (Multiple responses allowed)